Terms & Conditions

1. Detailed description of goods and/or services

Juices Tutors (Pty) Ltd is a business in the online education industry that connects tutors to students in the digital creative arts.

2. Delivery policy

Upon receipt of payment, students will book a timeslot with a tutor. The tutor will either accept or decline the request for a lesson. Tutors and Students are responsible for meeting at the designated time.

3. Export restriction (Optional)


4. Return and Refund policy

Should the lesson be accepted, the funds (minus the administration fee) will be released into the tutor’s platform wallet upon completion of the lesson. Should the lesson be declined, the funds will be returned to the student’s platform wallet. There are no refunds.

5. Customer Privacy policy

JuicesTutors shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners, or American Express Cards or by bank transfer into JuicesTutors details which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for JuicesTutors via PayGate (Pty) Ltd which is the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by JuicesTutors separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).

10. Responsibility

JuicesTutors takes responsibility for all aspects relating to the transaction including the sale of services sold on this website, customer service and support, dispute resolution, and delivery of services.

11. Country of domicile

This website is governed by the laws of South Africa and JuicesTutors chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 14 Sally Ann Drive, Waterfall.

12. Variation

JuicesTutors may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Juices Tutors (Pty) Ltd based in South Africa trading as JuicesTutors and with registration number 2021/119898/07 and Brent van Rooyen (Owner).

14. JuicesTutors contact details

Company Physical Address: 14 Sally Anne Drive, Waterfall.
Email: info@juicestutors.org
Telephone: 061 426 0320