1. Detailed description of goods and/or services
Juices Tutors (Pty) Ltd is a business in the online education industry that connects tutors to students in the
2. Delivery policy
Upon receipt of payment, students will book a timeslot with a tutor. The tutor will either accept or decline
for a lesson. Tutors and Students are responsible for meeting at the designated time.
3. Export restriction (Optional)
4. Return and Refund policy
Should the lesson be accepted, the funds (minus the administration fee) will be released into the
tutor’s platform wallet upon completion of the lesson.
Should the lesson be declined, the funds will be returned to the student’s platform wallet. There are no
JuicesTutors shall take all reasonable steps to protect the personal information of users. For the
purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to
Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners, or American Express Cards or by bank transfer into
details which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for JuicesTutors via PayGate (Pty) Ltd which is the approved payment gateway for all
South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3),
and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security
8. Customer details separate from card details
Customer details will be stored by JuicesTutors separately from card details which are entered by the client on DPO
PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.
The transaction currency is South African Rand (ZAR).
JuicesTutors takes responsibility for all aspects relating to the transaction including the sale of services sold on
this website, customer service and support, dispute resolution, and delivery of services.
11. Country of domicile
This website is governed by the laws of South Africa and JuicesTutors chooses as its domicilium citandi et executandi
for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication
of whatsoever nature 14 Sally Ann Drive, Waterfall.
JuicesTutors may, in its sole discretion, change this agreement or any part thereof at any time
13. Company information
This website is run by Juices Tutors (Pty) Ltd based in South Africa trading as JuicesTutors and with registration
number 2021/119898/07 and Brent van Rooyen (Owner).
14. JuicesTutors contact details
Company Physical Address: 14 Sally Anne Drive, Waterfall.
Telephone: 061 426 0320